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Architect

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Architect in USA new

  • Remote

Responsibilities

  • Own the architecture and multi-year technical strategy for Twilio’s data platform, including lake and lakehouse systems, ClickHouse, Elasticsearch, governance, and migration paths.
  • Document major architecture decisions covering storage, open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs.
  • Define reference architectures for deploying, tuning, scaling, operating, upgrading, and isolating shared storage and query platforms.
  • Establish reliability models covering availability targets, failure domains, disaster recovery, observability, and incident response.
  • Design privacy and compliance capabilities for deletion, retention, data residency, PII classification, backups, and derived datasets.
  • Drive data governance covering classification, metadata, lineage, access control, data contracts, quality, and integrity standards.
  • Review technical designs across the organization and serve as an escalation point for distributed-systems and performance problems.
  • Mentor principal and senior engineers and raise architectural and engineering standards across teams.
  • Partner with product, security, infrastructure, and consuming teams to shape platform roadmaps and technical tradeoffs.
  • Evaluate emerging data technologies through prototypes or benchmarks and recommend worthwhile adoption.

Requirements

  • Bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent practical experience.
  • 15+ years of experience in software development or a related field, including at least 8 years in architecture or senior technical leadership.
  • Track record of architecting and delivering large-scale data platforms on cloud infrastructure such as AWS using Kubernetes, Terraform, and Helm.
  • Deep expertise in analytical storage and compute, including columnar and open table formats, lakehouse architecture, partitioning, indexing, query planning, and petabyte-scale cost and performance.
  • Hands-on depth in at least two of analytical/OLAP engines, search engines, and lake or distributed processing engines.
  • Working knowledge of streaming systems and downstream storage interactions.
  • Practical experience designing data governance, metadata and catalog systems, lineage, and integrated access control at scale.
  • Practical experience implementing deletion, retention, and data residency requirements across heterogeneous data estates.
  • Proficiency in one or more of Python, Java, and Go.
  • Experience driving architecture decisions across multiple teams through influence and changing organizational technical roadmaps.
  • Experience elevating engineering standards and mentoring senior engineers across teams.
  • Experience architecting for high availability, observability, and incident response in distributed systems.
  • Strong written and verbal communication skills for explaining complex tradeoffs to engineers and senior leadership.
  • Preferred experience operating ClickHouse or Elasticsearch at scale, including replication, sharding, ingestion, and multi-tenant isolation.
  • Preferred experience with Unity Catalog, Glue, Polaris, DataHub, open table catalog strategies, platform migrations, large-scale cost optimization, networking, and network security.

Benefits

  • Remote role based in the United States, with occasional travel for project or team in-person meetings and possible ad-hoc in-person gatherings or customer meetings.
  • Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, paid sick time, paid personal time off, and paid parental leave.
  • Potential eligibility for Twilio’s equity plan and corporate bonus plan.
  • Applications are intended to be accepted until January 4, 2027, subject to change based on business needs.

Salary: $207k - $274k/yr

Twilio

Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, making them smarter with every interaction and enabling them to outmaneuver their competition. Twilio improves customer engagement by combining customer data and communications ...

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