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CRM Dynamic/ Senior Associate Director

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CRM Dynamic/ Senior Associate Director in Others

  • Hyderābād, India

Responsibilities

  • Design and maintain Dynamics 365 data architecture, data models, and standards aligned with business goals.
  • Build and oversee integrations between Dynamics 365 and enterprise systems to maintain consistent data flow.
  • Establish and enforce data governance for data quality, security, archival, retention, and compliance.
  • Monitor and improve Dynamics 365 data performance and resolve bottlenecks and issues.
  • Translate stakeholder requirements into specifications and maintain documentation supporting delivery and analytics.
  • Lead large-scale data migration and remediation using ETL, SSIS, and related tools.

Requirements

  • 8+ years of Dynamics 365 CE Sales data experience.
  • 10+ years of overall project delivery experience.
  • Experience with large-scale data migration and remediation using ETL, SSIS, and KingswaySoft where relevant.
  • Strong knowledge of Dynamics 365 data structures, entities, and relationships, especially Sales and Marketing.
  • Hands-on experience with Azure Data Factory, Microsoft Fabric, Azure SQL, SQL, and analytics tools such as Power BI.
  • Knowledge of data governance and integration technologies including REST, OData, and SOAP.
  • Experience with the wider Microsoft stack, including other Dynamics modules and SharePoint.
  • Familiarity with Docker, Kubernetes, Terraform, Ansible, Puppet, Jenkins, GitHub, and Nexus or similar tools.
  • Financial services domain knowledge and the ability to translate business needs into pragmatic IT solutions.
  • Strong stakeholder communication skills.

Benefits

  • Flexible working.
  • Continuous professional development opportunities.
  • Opportunities for career growth within an inclusive and diverse workplace.
  • Equal opportunity employment and a workplace committed to valuing and respecting employees.

HSBC

HSBC is a global bank that provides retail, commercial and investment banking, payments, and wealth management to individuals, SMEs, and multinationals. It earns fees, interest income, and trading revenues through branches and digital platforms across major markets. Headquartered in London, it se...

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