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Custom Software Engineer

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Custom Software Engineer in Others new

  • Accenture
  • Full time
  • Email
  • Pune, India

Responsibilities

  • Act as the subject matter expert and primary technical point of contact for Agentforce implementations.
  • Design, develop, configure, and deploy Salesforce agents using Agentforce and Agentforce Vibes.
  • Configure agent workflows, prompts, intents, and orchestration logic.
  • Integrate Agentforce with Salesforce data, Flows, Apex, and external systems.
  • Review agent configurations and supporting Salesforce code for quality, scalability, security, and platform best practices.
  • Collaborate with business analysts and stakeholders to translate requirements into agent solutions.
  • Resolve technical challenges involving agent behavior and performance.
  • Guide team members, coordinate dependencies across multiple teams, and support solution design and estimation.
  • Conduct knowledge-sharing and enablement sessions on Agentforce features.

Requirements

  • At least 5 years of experience is required, with 5–7 years of Salesforce implementation experience preferred or expected.
  • Strong Salesforce development experience and hands-on experience with Agentforce and Agentforce Vibes.
  • Strong understanding of conversational AI, agent-based workflows, Salesforce governor limits, and performance considerations.
  • Experience with Apex, Lightning Web Components, Salesforce Flows, and REST/SOAP integrations.
  • Ability to design maintainable and scalable agent solutions and provide technical leadership.
  • Salesforce Platform Developer I certification is mandatory.
  • Salesforce Administrator certification is mandatory.
  • Agentforce Specialist certification is mandatory or may be in progress.
  • Salesforce AI Associate certification is preferred.
  • Familiarity with Agile/Scrum methodology and experience supporting multiple workstreams.
  • 15 years of full-time education is required.

Accenture

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of...

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