Engineer I, Operations Center

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Engineer I, Operations Center in Remote new

Checkout.com
Full time
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Remote
11/13/2026
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Mauritius

Responsibilities

Monitor alerts and troubleshoot issues across AWS cloud and Cisco on-premise infrastructure.
Own and resolve incidents in collaboration with senior engineers, while helping prevent recurrence.
Use and contribute to Infrastructure-as-Code practices with tools such as Terraform to automate responses and deployments.
Collaborate with Engineering, Security, and Application Support teams during service-impacting events.
Follow and improve ITSM and operational processes to maintain service availability and SLA standards.
Communicate clear incident updates to stakeholders across the global business.

Requirements

A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
Fresh graduates are welcome; 1–2 years of experience in Systems, Network, Security, or NOC roles is advantageous.
Foundational knowledge of cloud technologies is essential, with AWS hands-on experience or certification highly desirable.
Familiarity with Cisco environments is a plus.
Exposure to or strong interest in Infrastructure-as-Code principles and Terraform.
Familiarity with Datadog, Grafana, Prometheus, or Nagios monitoring tools.
Strong troubleshooting skills across Windows and Mac OS environments.
Strong communication, collaboration, problem-solving, and ability to perform under pressure.
Flexibility to work 24/7 shift rotations, including weekends and public holidays.

Benefits

Hybrid working model with three days per week in the office.
Opportunities for ownership, meaningful work, professional growth, and recognition for impact.
An inclusive and accessible workplace with support for individual accommodations.

Checkout.com

Checkout.com builds a global payments platform for enterprise merchants, offering card acquiring, payment processing, issuing, and risk/fraud tools across 145+ currencies. It serves ecommerce and digital businesses and earns primarily through transaction and service fees, with direct integrations...

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