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Infrastructure Engineer III : NeoVest

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Infrastructure Engineer III : NeoVest in USA new

  • JPMorgan Chase
  • Full time
  • Email
  • Pleasant Grove, UT

Responsibilities

  • Execute configuration changes, application and platform releases, upgrades, cutovers, rollbacks, packaging and promotion, regional rollouts, and post-deployment validation across production and lower environments.
  • Provide day-to-day production support, incident troubleshooting, controlled restarts, environment readiness, runbook maintenance, and knowledge transfer.
  • Provision, standardize, and support user endpoint devices, applications, VDI, and virtual desktops.
  • Improve data and systems at scale through technical problem-solving, end-to-end application monitoring, issue resolution, and appropriate escalation.
  • Manage capacity processes by identifying recurring risks, governing remediation status, and improving monitoring, analysis, and documentation workflows.
  • Use enterprise-authorized AI capabilities to accelerate infrastructure workflows while validating outputs and protecting sensitive operational data.
  • Coordinate with engineering, SRE, infrastructure, networking, release management, and support teams within change-management and release-governance practices.

Requirements

  • Formal training or certification in infrastructure engineering concepts and 3+ years of applied experience.
  • Experience supporting enterprise application platforms across production and non-production environments.
  • Experience with controlled deployments, service restarts, version upgrades, rollback-aware changes, and operational procedures.
  • Experience operating and troubleshooting application-hosting infrastructure on Windows and/or Linux servers.
  • Experience maintaining runbooks, release steps, and operational procedures to improve repeatability and reduce risk.
  • Experience diagnosing and resolving platform or service incidents under time pressure.
  • Experience using Jira, Confluence, operational tooling, and enterprise-authorized AI capabilities with strong validation and data-sensitivity awareness.
  • Preferred experience operating across AWS, GCP, and Azure, including public-to-private cloud migrations.
  • Preferred experience with CI/CD pipelines and tools including Ansible, Jenkins, TeamCity, Harness.io, and Azure DevOps.

Benefits

  • Competitive total rewards and benefits package, with details provided during the hiring process.
  • Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
  • Eligible roles may receive discretionary incentive compensation in cash or forfeitable equity.

Salary: Competitive

JPMorgan Chase

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the ...

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