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Lead Engineer - CMBD, Discovery & Intergration

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Lead Engineer - CMBD, Discovery & Intergration in Others new

  • AstraZeneca
  • Full time
  • Email
  • Chennai, India

Responsibilities

  • Own CI classes, attributes, relationships, IRE rules, reconciliation precedence, and the consolidated CMDB source of truth.
  • Build, administer, and troubleshoot ServiceNow Discovery and Service Mapping across on-premises and cloud environments, including schedules, MID Servers, credentials, ranges, and patterns.
  • Define and implement CSDM models for business applications, application and business services, technical services, and service offerings.
  • Engineer Service Graph and IntegrationHub ETL integrations for cloud, endpoint, security, and network data sources using APIs, transforms, and IRE.
  • Use CMDB Health, CMDB 360, Data Manager, scripting, Flow Designer, and ATF to improve data quality, automate controls, and support regression testing.
  • Set technical standards, review solution designs, reduce unnecessary customization, guide implementation teams, and lead technical delivery across multiple functions.
  • Mentor engineers and coordinate third-party or outsourced service-provider resources while resolving complex enterprise issues.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
  • 8–12+ years of technology experience, including at least 5 years of hands-on ServiceNow CMDB/ITOM delivery and at least 2 years in a technical lead capacity.
  • Experience delivering at least two major enterprise CMDB implementations or transformations and hands-on experience with automated resource identification and service topology documentation.
  • Practical enterprise CSDM implementation experience, including CI class models, IRE, identification and reconciliation, and ITIL 4 configuration-management practices.
  • Hands-on experience configuring and administering CMDB, Discovery, MID Servers, patterns, Service Graph Connectors, CMDB Health, CMDB 360, and Data Manager.
  • Experience integrating authoritative data sources through IntegrationHub ETL, REST/SOAP APIs, and transform maps, including AWS and/or Azure environments.
  • Proficiency with ServiceNow scripting and automation, JavaScript, Flow Designer, Business Rules, update sets, ATF, and release management.
  • Strong technical leadership, mentoring, analytical, root-cause analysis, communication, and enterprise problem-solving skills.
  • ServiceNow certifications, ITIL 4 Foundation or above, regulated-environment or GxP experience, ServiceNow Predictive Intelligence experience, security exposure and vulnerability-management tooling experience, and SDLC, Agile, or Scrum experience are desirable.

Benefits

  • The role generally requires working from the office at least three days per week while allowing individual flexibility.
  • Employees join a technology community with investment in modern platforms, hackathons, real-world pilots, and a culture emphasizing inclusion, kindness, and ambition.

AstraZeneca

AstraZeneca is a global biopharmaceutical company that discovers, develops, manufactures, and commercializes prescription medicines for patients and healthcare systems. Its portfolio spans oncology, cardiovascular, renal and metabolism, respiratory and immunology, and rare diseases (expanded by t...

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