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Platform Tooling Engineer

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Platform Tooling Engineer in USA new

  • General Dynamics Information Technology
  • Full time
  • Email
  • Remote

Responsibilities

  • Install, configure, operate, maintain, upgrade, patch, and administer enterprise tooling platforms and supporting infrastructure.
  • Administer Jira, Confluence, Jira Service Management, GitHub Enterprise, Slack, CloudBees CI, Okta, CI/CD build agents, containers, Kubernetes, and AWS infrastructure.
  • Manage backups, restoration validation, user and access provisioning, licenses, certificates, plugins, credentials, service accounts, SSO, MFA, and role-based access controls.
  • Monitor platform health, availability, utilization, capacity, APIs, integrations, and logs; respond to alerts, incidents, and service requests.
  • Troubleshoot platform, build-agent, access, network, API, and integration issues and escalate complex problems as needed.
  • Automate infrastructure and recurring operational tasks using Terraform, CloudFormation, Ansible, Packer, and scripting languages.
  • Implement highly available platforms, automated recovery, zero-downtime upgrades, secure configurations, vulnerability remediation, and container security.
  • Create and maintain runbooks, standard operating procedures, API documentation, training materials, FAQs, user communications, and onboarding resources.
  • Collaborate with application teams, senior engineers, security personnel, vendors, government stakeholders, and end users.
  • Support CMS or another federal civilian agency in FISMA, security-assessment, and Authority to Operate environments.

Requirements

  • Bachelor's degree in computer science, information technology, engineering, or a related discipline, with additional relevant experience potentially accepted in place of the degree.
  • At least 5 years of relevant experience in platform tooling, DevOps, CI/CD administration, cloud operations, systems administration, platform engineering, or a related technical field.
  • Ability to obtain and maintain Public Trust clearance.
  • Relevant AWS, Atlassian, Okta, CloudBees, Kubernetes, Linux, DevOps, or security certification.
  • Experience administering enterprise DevOps, collaboration, or CI/CD platforms, including controllers, build agents, pipelines, plugins, credentials, webhooks, APIs, and integrations.
  • Experience with Linux servers, containerized applications, Kubernetes platforms, AWS cloud infrastructure, platform maintenance, monitoring, incident response, and automation.
  • Working knowledge of infrastructure as code, configuration automation, DevSecOps, secure configuration, secrets management, automated testing, and container security.
  • Strong written and verbal communication, collaboration, documentation, customer service, and knowledge-sharing skills.
  • US citizenship is not required.

Benefits

  • Remote work from the continental United States, with CMS business hours for non-production support and an on-call rotation for 24/7 production support.
  • Up to 10% travel is expected, with the ability to travel to CMS Headquarters.
  • Comprehensive medical, dental, vision, HSA, disability, life, accident, critical illness, and business travel insurance options.
  • 401(k) plan with company match and pre-tax and post-tax contribution options.
  • Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
  • Full-flex work weeks where possible, internal mobility support, career development resources, wellness packages, and a military-friendly workplace.
  • The position is contingent upon contract award.

Salary: $123k - $167k/yr

General Dynamics Information Technology

General Dynamics Information Technology (GDIT) delivers enterprise IT, systems integration, cybersecurity, cloud, and software engineering services to U.S. federal agencies, including defense and intelligence organizations. It provides contract-based professional and managed services ranging from...

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