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Principal Engineer, AI Architect

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Principal Engineer, AI Architect in USA

  • LivePerson
  • Full time
  • Email
  • New York, NY

Responsibilities

  • Architect and build next-generation Conversational AI products.
  • Lead and mentor engineering teams while setting technical direction and best practices.
  • Partner with Product to shape requirements and translate vision into scalable solutions.
  • Design resilient, scalable cloud-native architectures.
  • Integrate cutting-edge AI tools and services and champion their adoption.
  • Drive engineering excellence through comprehensive test automation and quality-first delivery.

Requirements

  • 13+ years building full-stack applications with Java and Node.js.
  • 7+ years designing and architecting enterprise-grade SaaS products.
  • 5+ years shipping AI products to production.
  • Bachelor’s or Master’s degree in Computer Science, Communications, or a related field.
  • Deep experience with cloud platforms; GCP experience is a plus.
  • Background in data analytics and reporting tools, especially for contact centers and conversational analytics, is nice to have.
  • Proven track record leading engineering teams as a technical expert.
  • Python and Vue.js experience are a plus.

Benefits

  • Medical, dental, and vision insurance.
  • Employee Assistance Program, wellness resources, and confidential mental health support.
  • 401(k), HSA, and FSA plans.
  • Employee Stock Purchase Program with a discount on company shares.
  • Life, AD&D, disability, legal, identity theft protection, and critical illness insurance.
  • Internal professional development resources.
  • Flexible paid time off and paid public holidays.
  • Generous parental leave, maternity and paternity support, and fertility services.
  • Fully remote, remote-first work arrangement with optional dedicated WeWork space.
  • Permanent employees are eligible for the listed benefits.

Salary: $190k - $210k/yr

LivePerson

LivePerson builds a cutting-edge Conversational Cloud platform that enables enterprises to engage with consumers through AI-driven dialogues. We serve top global brands, transforming customer interactions across messaging, voice, and digital channels. By facilitating nearly a billion conversation...

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