Reliability Engineer

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Reliability Engineer in USA new

M9 Solutions
Full time
Email

USA
10/14/2026
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Remote

Responsibilities

Develop a deep understanding of platform products and operational processes.
Participate in on-call rotations and respond quickly to mission-critical incidents.
Diagnose, resolve, and proactively prevent issues encountered in the field.
Improve the scalability and reliability of customer data platform workflows.
Identify recurring pain points and automate or streamline workflows.
Advocate for and implement product enhancements based on field insights.
Create actionable documentation and share reliability best practices.
Perform root cause analysis and document solutions for broader organizational impact.

Requirements

Background in Computer Science, Engineering, Information Systems, or another technical field.
Proficiency in Python, Java, and SQL.
Familiarity with parallel data processing and Spark job optimization.
Experience with root cause analysis and documenting technical solutions.
Ability to respond to critical outages during assigned on-call weeks.
Strong organizational skills, attention to detail, prioritization ability, resourcefulness, and capacity to work independently and collaboratively.
Must be a U.S. citizen or lawful permanent resident.
Ability to solve ambiguous technical and operational challenges in a fast-paced environment.

Benefits

Full-time employee position with M9 Solutions benefits.
Remote work arrangement supporting a client contract located in Washington, DC.
Salary range of $130,000–$145,000 USD.
On-call availability is required during assigned weeks.

Salary: $130k - $145k/yr

M9 Solutions

M9 Solutions is a technology services company founded in 2007 in Atlanta, Georgia by CEO James McKee. Drawing on more than 20 years of experience in enterprise consulting, including leadership roles within Oracle North America, McKee established the company with a focus on delivering high-quality...

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