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Senior Associate - Tech Operations Engineering

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Senior Associate - Tech Operations Engineering in Others

  • American Express
  • Full time
  • Email
  • Bengaluru, India

Responsibilities

  • Identify application and infrastructure risks and work with teams to develop and implement mitigation strategies.
  • Debug technology issues and perform root-cause analysis.
  • Use application performance monitoring, AIOps, or equivalent tools to improve operational efficiency.
  • Apply ITIL practices across event, incident, release, problem, and knowledge management.
  • Troubleshoot and tune performance and implement high-availability solutions such as Always On, clustering, and mirroring.
  • Build production APIs and services and develop automation.
  • Apply application design, software development, and automated testing expertise.

Requirements

  • Bachelor’s degree in computer science, computer science engineering, or a related field, or equivalent technical experience.
  • At least 6 years of varied software engineering experience.
  • Experience with programming languages, networking, Linux or Windows, mainframes, middleware, databases, or cloud technologies.
  • Understanding of DevOps for highly available IT infrastructure.
  • Experience with Agile or other rapid application development methods.
  • Experience with technology in the banking and payments industries.
  • Strong verbal and written communication, analytical thinking, curiosity, and continuous-improvement skills.

Benefits

  • Competitive base salaries and bonus incentives.
  • Financial-well-being and retirement support.
  • Medical, dental, vision, life insurance, and disability benefits, depending on location.
  • Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
  • Paid parental leave, depending on location.
  • Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

Salary: Competitive

American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are...

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