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Senior Engineer, Cloud Operations

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Senior Engineer, Cloud Operations in Remote

  • Pindrop
  • Full time
  • Email
  • Ukraine

Responsibilities

  • Design, document, build, operate, and optimize highly available, multi-cloud infrastructure and services.
  • Own and evolve SaaS platform components running on AWS and GCP.
  • Manage and scale observability systems, centralized logging pipelines, and operational processes.
  • Analyze performance, usability, platform stability, bottlenecks, and manual workflows, then implement automated and measurable solutions.
  • Improve cloud scalability, cost efficiency, reliability, maintainability, and engineering processes.
  • Collaborate across teams on architecture, best practices, design reviews, and technical decisions.
  • Participate in a 24/7 on-call rotation involving troubleshooting, incident response, and system administration.

Requirements

  • 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles.
  • Experience designing, building, and operating large-scale automated cloud systems across multiple regions and zones in AWS and GCP.
  • Hands-on experience with Kubernetes, EKS or GKE, and service mesh technologies.
  • Strong experience with observability systems, monitoring, alerting, performance analysis, and centralized logging pipelines.
  • Experience with Terraform, Packer, Ansible, Helm, Flux or ArgoCD, and Istio.
  • Strong scripting skills in Python, Bash, and/or TypeScript.
  • Experience with CI/CD ecosystems and tools including GitHub, GitHub Actions, Jenkins, JFrog, VMware, Prometheus, and Grafana.
  • Experience with relational databases such as PostgreSQL and MySQL, including high-availability design, query optimization, and debugging.
  • Proven experience operating distributed systems and applying CI/CD best practices.
  • Telephony infrastructure experience is preferred.
  • Ability to troubleshoot, configure, improve, and take ownership of complex platforms with minimal supervision.

Benefits

  • Competitive compensation and equity for all employees.
  • Unlimited paid time off.
  • Remote-first culture.
  • Contract position through Alcor BPO.

Salary: Competitive

Pindrop

Pindrop builds voice and digital identity verification and fraud detection software for enterprises, offering call center authentication, continuous risk scoring, and deepfake detection. Customers include major U.S. banks as well as insurers and healthcare providers. Founded in 2011 and headquart...

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