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Senior Forward Deployed Engineer

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Senior Forward Deployed Engineer in USA

  • Assort Health
  • Full time
  • Email
  • San Francisco, CA

Responsibilities

  • Own health system implementations from technical scoping through go-live and ongoing optimization.
  • Build custom integrations and intelligent workflows across healthcare platforms and customer systems.
  • Debug integrations involving phone systems, EHRs, scheduling platforms, and patient engagement tools.
  • Build tooling and automation to improve the speed and quality of future implementations.
  • Optimize production AI agent performance using real-world data and customer feedback.
  • Partner with Product Engineering to influence platform direction and turn implementation patterns into product features.
  • Work with Sales to scope technical requirements and demonstrate capabilities to prospects.
  • Act as the technical customer advocate while explaining solutions to non-technical stakeholders.

Requirements

  • 4+ years of software engineering experience.
  • Strong software engineering background with a track record of shipping production code.
  • Proficiency in Python.
  • Experience with APIs, integrations, and working across multiple systems.
  • Ability to operate in ambiguous, fast-paced, and high-stakes environments.
  • Excellent communication skills for explaining technical concepts to non-technical stakeholders.
  • Resourceful and scrappy approach to solving unclear or difficult problems.
  • Passion for healthcare and improving patient access.
  • Preferred: experience with healthcare systems such as EHR, practice management, or patient engagement platforms.
  • Preferred: customer-facing engineering, solutions engineering, or implementation experience.
  • Preferred: familiarity with voice or telephony systems such as Twilio.
  • Preferred: background in AI/LLM applications and experience with enterprise customers.

Benefits

  • Competitive compensation including salary and employee stock options.
  • Annual professional development budget and training opportunities.
  • Office setup stipend for an in-office workspace.
  • Medical, dental, and vision insurance.
  • Flexible paid time off.
  • Lunch, dinner, and snacks.
  • Monthly fitness membership reimbursement.
  • Commuter benefits covering eligible transportation costs.
  • 401(k) retirement plan.

Salary: $190k - $240k/yr

Assort Health

Assort Health is building healthcare that remembers. From call center automation and form intake to referrals, document processing, outreach, and payments, we manage the entire patient journey for providers. Our platform is the most widely used AI agents platform for the patient journey, built on...

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