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Senior Full Stack Engineer Realtime

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Senior Full Stack Engineer Realtime in USA

  • Remote

Responsibilities

  • Own the voice channel end to end, including telephony and CPaaS integrations, streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets.
  • Build product features across React/TypeScript front ends, Scala and Python backend services, and GCP infrastructure.
  • Design multi-tenant systems that serve multiple partners through configuration rather than code forks.
  • Build safety and compliance capabilities including guardrails, content filtering, and PII redaction integration points.
  • Maintain revenue-critical deployments through observability, alerting, incident response, SLA performance, and rollback planning.
  • Build platform capabilities that forward-deployed engineers configure for partner telephony integrations and go-lives.
  • Contribute through code reviews, architecture reviews, mentoring, and cross-functional collaboration.

Requirements

  • 6+ years of software engineering experience with senior-level ownership of production systems and genuine full-stack range.
  • Hands-on realtime systems experience such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products.
  • Strength with React and TypeScript plus backend depth in Scala or another JVM language and/or Python.
  • Cloud infrastructure experience with GCP or AWS.
  • Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems.
  • Familiarity with AI coding tools and the judgment to review, correct, and own shipped code.
  • Experience operating production systems with SLAs, observability, on-call rotations, and rollback plans.
  • Strong problem-solving, pragmatic tradeoff judgment, iterative delivery, and communication across product, design, and operations.
  • Conversational AI or LLM orchestration experience, including Deepgram, ElevenLabs, Whisper, or OpenAI Realtime, is a bonus.
  • Working knowledge of Twilio, Amazon Connect, Genesys, or LiveKit is a bonus.
  • Experience with customer service, CRM, contact center, or workflow automation tools is a bonus.
  • Familiarity with travel technologies such as PSS/GDS and hotel PMS/CRS is a plus.

Benefits

  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • On-demand coworking access through FlexDesk and a work-from-home stipend.
  • Generous parental leave.
  • 100% employer-paid medical, dental, and vision coverage for employees.
  • Disability and life insurance access.
  • Health Reimbursement Account, DCA/FSA, and access to a 401k plan.
  • Remote role, indicated by the #LI-Remote designation.
  • Competitive salary and pre-IPO equity packages are offered, but no base salary amount is stated.

Salary: $200k - $250k/yr

Hopper

Hopper is a global travel platform that powers Hopper’s mobile app, as well as partners' direct channels via HTS (Hopper Technology Solutions). Hopper combines a best-in-class travel agency, industry-leading e-commerce, and proprietary financial services to help users travel better — and partners...

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