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Senior Software Development Engineer

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Senior Software Development Engineer in Others new

  • Zscaler
  • Full time
  • Email
  • Bengaluru, India

Responsibilities

  • Design and build production-grade AI services, APIs, and retrieval pipelines in Python.
  • Lead scoped AI projects from design and prototyping through launch, monitoring, and support.
  • Integrate test sets, regression checks, tracing, and cost and latency tracking into AI features.
  • Collaborate with global cross-functional teams, communicate project status, review code, and mentor junior engineers.
  • Provide L2 support for AI applications, administer enterprise AI platforms, write runbooks, and automate recurring operational issues.
  • Run structured experiments with models, prompts, and retrieval strategies and turn findings into actionable recommendations.

Requirements

  • 5+ years of software engineering experience, including 2+ years building applications with LLMs or ML services.
  • Bachelor’s or Master’s degree in Computer Science or Engineering, or equivalent experience.
  • Strong Python skills and solid API and service design experience.
  • Hands-on experience with prompt design, Retrieval-Augmented Generation, and function calling or agent frameworks.
  • Experience evaluating AI systems with test sets, regression checks, tracing, or monitoring tools.
  • Working knowledge of AWS, GCP, or Azure; Docker; CI/CD; and debugging and supporting production services.
  • Experience securing or applying AI-driven solutions and translating business problems into reliable automated workflows.
  • Preferred experience with vector or graph databases, embeddings, rerankers, model serving, fine-tuning, open-weight models, MCP, agent memory and context management, enterprise AI platforms, Slack bots, web widgets, technical workshops, runbooks, or open-source and technical publications.

Benefits

  • Various health plans, vacation and sick time off plans, parental leave, retirement options, education reimbursement, and in-office perks.
  • Hybrid working model in India, with in-office expectations and benefits.

Zscaler

Zscaler is a leader in zero trust security, providing a cloud-native platform that enables organizations to secure users, applications, and data while driving digital transformation. Our Zero Trust Exchange platform leverages advanced AI and the largest security data lake to combat cyber threats,...

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