Senior Software Engineer

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Senior Software Engineer in USA

Clera
Full time
Email

USA
10/05/2026
Report

San Francisco, CA

Responsibilities

Design and build systems for classifying guest requests, assembling context, selecting tools, and deciding when to respond or escalate.
Develop retrieval pipelines that ground responses in accurate and current customer information.
Build reliable multi-step workflow orchestration and handle third-party API failures during conversations.
Create evaluation frameworks to assess response quality and prevent regressions before release.
Implement observability and tracing for system behavior analysis.
Build no-code controls for non-technical teams to adjust agent behavior.
Extend agent capabilities to voice conversations with real-time transcription and tool use.
Improve performance and cost through model routing, caching, and prompt refinement.
Contribute to infrastructure, data pipelines, integrations, and APIs.

Requirements

At least 5 years of professional software engineering experience, including 3 or more years building production systems used by real people.
Experience designing and debugging production AI or ML systems, including retrieval pipelines, prompt engineering, or model orchestration.
Proficiency across multiple areas such as backend, frontend, infrastructure, or data pipelines.
Experience building and evaluating retrieval systems, multi-step workflows, and production observability or evaluation tools.
Proficiency in a backend language such as Python, Go, Rust, Java, or a similar language, plus experience integrating third-party APIs.
Strong judgment in selecting AI models and measuring quality, reliability, latency, and cost.

Benefits

Base salary of $130,000 to $220,000 annually plus 0.20% to 1.20% equity.
Health insurance and a 401(k) match.
On-site work in San Francisco, California.
Visa sponsorship is not available.

Salary: $130k - $220k/yr

Clera

Clera harnesses the power of artificial intelligence to match high-growth startups with exceptional talent, streamlining the entire headhunting process. This innovative approach simplifies the job search for candidates while providing startups with access to a curated pool of skilled professional...

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