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Senior Software Engineer

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Senior Software Engineer in USA

  • San Francisco, CA

Responsibilities

  • Build response-generation pipelines for request classification, context assembly, tool selection, response generation, and escalation.
  • Develop retrieval systems that ground responses in current customer information.
  • Create orchestration layers for multi-step workflows and robust third-party API failure handling.
  • Build evaluation frameworks using real conversations to measure quality and identify regressions.
  • Implement observability and tracing for system behavior analysis.
  • Develop controls and interfaces that allow non-technical teams to adjust agent behavior.
  • Extend capabilities to voice conversations, including real-time transcription and tool use.
  • Improve speed and cost through model selection, caching, and prompt optimization while contributing to infrastructure, data pipelines, integrations, and APIs.

Requirements

  • At least 3 years of experience building and shipping production systems used by real users.
  • Production experience with AI or machine learning systems, including retrieval pipelines, prompt engineering, or model orchestration.
  • Experience building and evaluating retrieval systems such as knowledge bases, ranking, context validation, or semantic search.
  • Experience designing multi-step workflows, tool orchestration, or function-calling systems and integrating third-party APIs with production failure handling.
  • Proficiency in a backend language such as Python, Go, Rust, or Java, with experience across multiple areas of the stack.
  • Experience with evaluation methods and observability or debugging for complex systems.
  • Experience with real-time applications, voice systems, user-facing controls, or cost and latency optimization is relevant.

Benefits

  • Base salary of $130,000 to $220,000 annually, plus equity of 0.20% to 1.20%.
  • Health insurance and a 401(k) match.
  • On-site work in San Francisco, California.
  • Visa sponsorship is not available.

Salary: $130k - $220k/yr

Clera

Clera harnesses the power of artificial intelligence to match high-growth startups with exceptional talent, streamlining the entire headhunting process. This innovative approach simplifies the job search for candidates while providing startups with access to a curated pool of skilled professional...

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