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Senior Staff Software Engineer

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Senior Staff Software Engineer in USA

  • ServiceNow
  • Full time
  • Email
  • Santa Clara, CA

Responsibilities

  • Set the technical vision and architecture strategy for the authorization platform.
  • Develop and maintain core authorization frameworks that validate identity and access across the platform.
  • Own features from design through delivery and translate business requirements into cross-team technical solutions.
  • Lead design and code reviews while promoting access-control best practices, performance, maintainability, and testability.
  • Build extensible software that customers and applications can customize.
  • Define functional, regression, integration, and performance testing strategies.
  • Diagnose complex production issues and develop root-cause and mitigation plans.
  • Mentor engineers and raise engineering standards across the organization.

Requirements

  • Experience with authorization technologies such as RBAC, ABAC, policy engines, or related technologies.
  • Demonstrated success completing complex cross-team projects with quality and on-time delivery.
  • Experience troubleshooting production issues including memory leaks, concurrency issues, caching issues, network problems, and intermittent failures.
  • A track record of technical leadership and influencing architecture across multiple teams without direct authority.
  • Strong written and verbal communication skills, including design documents, RFCs, and technical strategy presentations.
  • 12+ years of software development experience with a bachelor’s degree, 8+ years with a master’s degree, 5+ years with a PhD, or equivalent work experience.
  • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization at scale.
  • Expert understanding of object-oriented and modularized software practices, especially Java and Golang.
  • Experience with automated testing frameworks such as JUnit, Selenium, or TestNG and integrating tests into CI/CD pipelines.
  • Deep understanding of software quality, reliability, observability, and production readiness.
  • Experience considering or integrating AI into engineering work and operational workflows.
  • Prior ServiceNow Platform or authorization-framework experience is preferred.
  • Experience with Kubernetes-based services in regulated environments with compliance and governance requirements is preferred.

Benefits

  • Base pay is listed at $190,900-$334,100, plus equity when applicable, variable or incentive compensation, and benefits.
  • Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • The position uses ServiceNow’s flexible distributed-work persona framework.
  • The role is a regular employee position in the North America and Canada region.

Salary: $191k - $334k/yr

ServiceNow

ServiceNow delivers an AI-driven platform that integrates any AI, data, and workflow to help companies, particularly those in the Fortune 500, enhance their operations. Our technology empowers businesses to work smarter and more efficiently, making us a trusted partner in their journey of digital...

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