Senior Staff Software Engineer

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Senior Staff Software Engineer in USA new

ServiceNow
Full time
Email

USA
10/30/2026
Report

Remote

Responsibilities

Design and evolve compute schedulers and resource-management systems for placement, prioritization, preemption, and workload fairness.
Build capacity models and forecasts and translate them into reservation and placement decisions across private and public clouds.
Establish benchmarks, load tests, regression detection, and SLOs for scheduling latency and throughput.
Apply AI and ML to forecasting, anomaly detection, and placement optimization when they outperform simpler approaches.
Develop declarative software-defined infrastructure, build systems, web services, and automation that are documented and testable.
Research and adopt tools and methods that improve compute efficiency and reliability.
Partner with networking, orchestration, SRE, and FinOps teams on designs and cost trade-offs.
Lead complex technical decisions, design reviews, production reliability, incident response, and post-incident improvements.
Mentor architects and senior engineers and build the next layer of technical leadership.

Requirements

12+ years of related software engineering, cloud, or infrastructure automation experience with a Bachelor’s degree; or 8+ years with a Master’s degree; or a PhD with 5+ years of experience; or equivalent experience.
Deep experience designing multi-tenant, cloud-native SaaS at enterprise scale, including distributed systems, large-scale data systems, APIs, and microservices.
Experience designing or operating large-scale schedulers or resource managers such as Kubernetes, Slurm, or internal equivalents.
Strong programming skills in Go, Python, or Java, plus experience with related languages.
Experience with capacity planning, performance engineering, or load testing at scale.
Hands-on production ML experience involving models, feature pipelines, or ML platforms; AI tools alone are insufficient.
Experience with infrastructure as code and configuration management such as Terraform and Ansible.
Experience with virtualization and cloud infrastructure across private and public clouds, including Azure, AWS, or GCP.
Working understanding of IP networking, block and file storage, and load balancers.
Ability to work independently across interconnected systems, investigate root causes, influence across teams and geographies, and communicate technical vision clearly.
Preferred experience with ML-driven scheduling, forecasting, or capacity optimization; DNS, NTP, and HTTP; release management; and large-scale server infrastructure.

Benefits

Base pay is $190,900 - $334,100 per year, plus equity when applicable, variable or incentive compensation, and benefits.
Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
The role has a flexible or remote work persona within a distributed work environment.
Employee type is regular.

Salary: $191k - $334k/yr

ServiceNow

ServiceNow delivers an AI-driven platform that integrates any AI, data, and workflow to help companies, particularly those in the Fortune 500, enhance their operations. Our technology empowers businesses to work smarter and more efficiently, making us a trusted partner in their journey of digital...

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