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ServiceNow Senior Software Engineer - SecOps

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ServiceNow Senior Software Engineer - SecOps in Remote

  • NewRocket
  • Full time
  • Email
  • India

Responsibilities

  • Lead, coach, and mentor software engineers delivering ServiceNow professional services projects.
  • Gather systems requirements from end users and stakeholders for SecOps applications.
  • Customize ServiceNow applications and configure user interfaces, workflows, business logic, and new platform modules.
  • Build ServiceNow integrations with other applications using REST, SOAP, mid servers, cloud-to-cloud connections, and bidirectional automation.
  • Support service mapping, impact assessment rules, event management work, stakeholder validation, and user acceptance testing.
  • Promote update sets and data across applicable ServiceNow environments and remediate related production incidents.
  • Create technical designs, operational documentation, standard operating procedures, and user documentation.
  • Guide customers in translating business requirements into technical ServiceNow solutions.

Requirements

  • At least 4 years of experience supporting the implementation, administration, configuration, or development of ServiceNow SecOps.
  • Strong experience with ServiceNow SecOps, Platform, Service Catalog, custom applications, and workflows.
  • Experience integrating ServiceNow with other systems using mid servers and cloud-to-cloud methods.
  • Experience with SOAP, REST, bidirectional integrations, automated integrations, JDBC, ODBC, or ETL integrations.
  • Experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes.
  • Ability to create technical design documents and user documentation.
  • A four-year undergraduate degree in Computer Science, Computer Engineering, or Information Systems, or demonstrated work experience.
  • Preferred certifications include ITIL Foundation and ServiceNow CSA and CAD.
  • Willingness and ability to complete ServiceNow competency certifications and module accreditations.

Benefits

  • Official ServiceNow training and support toward multiple certifications and module accreditations.
  • Inclusive and diverse workplace with equal opportunity employment and disability accommodation support.

NewRocket

NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of e...

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