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Site Reliability Engineer

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Site Reliability Engineer in Others

  • Mexico City, Mexico

Responsibilities

  • Maintain reliable, highly available, resilient, secure, and scalable technology services.
  • Prevent and resolve incidents, identify root causes, and implement permanent improvements.
  • Automate build, testing, and deployment processes to reduce manual errors and environmental differences.
  • Prepare infrastructure for growth by considering capacity, workload, performance, security, and resilience.
  • Reduce technical debt and repetitive operational work through continuous improvement and automation.
  • Own services end to end from development through production support.
  • Lead post-incident reviews, continuity exercises, and disaster-recovery activities.
  • Provide technical expertise and guidance to teams adopting reusable solutions.

Requirements

  • Experience as a Site Reliability Engineer and in DevOps.
  • Experience with programming, production support, cloud technologies, Docker, Kubernetes, Jenkins, GitHub, Splunk, Datadog, AppDynamics, infrastructure, and troubleshooting.
  • An operational mindset with ownership of production services and a focus on resilience.
  • Strong collaboration, technical leadership, communication, and cross-team coordination skills.

Benefits

  • Paid leave package in Mexico, including additional leave for weddings, family additions, and bereavement.
  • Flexible working, professional development, growth opportunities, and an inclusive and diverse workplace.

HSBC

HSBC is a global bank that provides retail, commercial and investment banking, payments, and wealth management to individuals, SMEs, and multinationals. It earns fees, interest income, and trading revenues through branches and digital platforms across major markets. Headquartered in London, it se...

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