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Site Reliability Engineer I

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Site Reliability Engineer I in USA

  • PagerDuty
  • Full time
  • Email
  • Atlanta, GA

Responsibilities

  • Support and improve foundational networking, compute, Kubernetes, and ingress or traffic-management infrastructure.
  • Harden existing systems and support the rollout of new infrastructure capabilities to improve platform reliability and scalability.
  • Monitor system health through metrics, logs, and alerts.
  • Participate in 24/7 on-call rotations to detect, respond to, and resolve incidents.
  • Participate in team planning, standups, retrospectives, and progress or risk communication.

Requirements

  • Require 0 to 1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
  • Require hands-on experience operating Linux-based systems in production.
  • Require working knowledge of networking fundamentals including load balancing, DNS, TLS, and ingress traffic flow.
  • Require experience with container orchestration such as EKS or Kubernetes.
  • Require experience with cloud-native infrastructure such as AWS, GCP, or Azure, including networking and compute concepts.
  • Require proficiency in at least one programming language such as Python, Ruby, or Go.
  • Require experience with Infrastructure as Code such as Terraform or CloudFormation.
  • Prefer experience with AWS cloud networking concepts including VPCs, subnets, routing, security groups, and load balancers.
  • Prefer experience operating or contributing to production Kubernetes platforms, including cluster upgrades, networking, or ingress configuration.
  • Prefer experience with monitoring, observability, and logging platforms such as Datadog, New Relic, SumoLogic, Splunk, Prometheus, or Grafana.
  • Prefer familiarity with service meshes, ingress controllers, or API gateways such as Envoy, Istio, or NGINX.

Benefits

  • Hybrid work model based in PagerDuty’s Atlanta office, with location eligibility restrictions.
  • Competitive salary and comprehensive benefits package.
  • Flexible work arrangements, company equity, and an Employee Stock Purchase Program, subject to eligibility.
  • Retirement or pension plan, paid vacation, paid holidays, and sick leave.
  • Dutonian Wellness Days and HibernationDuty companywide paid days off.
  • Paid parental leave and 20 hours of paid volunteer time off per year.
  • Company-wide hack weeks and mental wellness programs.

Salary: $98k - $149k/yr

PagerDuty

PagerDuty builds an AI-powered platform for digital operations management that enhances business resilience and drives operational efficiency. It's designed for enterprises looking to streamline their operations and effectively respond to incidents, ensuring that they can maintain performance in ...

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