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Software and Documentation Support Engineer

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Software and Documentation Support Engineer in USA new

  • Booz Allen Hamilton
  • Full time
  • Email
  • Port Hueneme, CA

Responsibilities

  • Develop, maintain, update, and manage the lifecycle of technical documents and master document baselines.
  • Evaluate source materials and perform engineering analyses to integrate required documentation updates.
  • Review technical documents for accuracy, readability, and compliance, and provide feedback and recommendations.
  • Execute and validate technical procedures in physical or simulated computer laboratory environments.
  • Install, configure, and maintain software in a computer lab and conduct software testing and system integration verification.
  • Investigate reported software and hardware anomalies and prepare test results and engineering recommendation reports.
  • Participate in project meetings and provide verbal and PowerPoint-based technical status updates.
  • Provide hands-on emergent engineering support at CONUS and OCONUS locations, including shipboard environments.

Requirements

  • Bachelor's degree.
  • Experience in technical writing and laboratory testing.
  • Experience with Microsoft Office.
  • Knowledge of lifecycle development and ISEA operations.
  • Ability to travel up to 20% of the time.
  • Secret clearance and eligibility to access classified information.
  • Preferred: experience revising complex technical manuals, waterfront technical support experience, and knowledge of shipboard operations.

Benefits

  • Health, life, disability, financial, and retirement benefits.
  • Paid leave, professional development, tuition assistance, work-life programs, and dependent care support.
  • Recognition awards program for exceptional performance and demonstration of company values.
  • Full-time and part-time employees working at least 20 hours per week on a regular basis are eligible for applicable benefit programs.
  • Onsite position in Port Hueneme, California; travel to designated CONUS and OCONUS locations may be required.

Salary: $53k - $108k/yr

Booz Allen Hamilton

Booz Allen Hamilton builds and integrates software, analytics, AI, cloud, and cybersecurity solutions while providing engineering and consulting services, primarily for U.S. defense, intelligence, and civil government clients, with select commercial partnerships. Its business is largely governmen...

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