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Software Engineer

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Software Engineer in USA new

  • San Francisco, CA

Responsibilities

  • Design and build response-generation pipelines with routers, orchestrators, and synthesizers.
  • Develop knowledge-retrieval systems that ground agent responses in accurate, current data.
  • Build reliable multi-step tool orchestration workflows and handle third-party API failures.
  • Create evaluation frameworks using real conversations to measure quality and detect regressions.
  • Implement observability and tracing for complex agent pipelines.
  • Design no-code controls and interfaces for support leads to adjust agent behavior.
  • Extend the platform to voice conversations with real-time transcription and tool use.
  • Optimize model routing, caching, and prompts for speed and cost.
  • Own infrastructure, data pipelines, integrations, and API work supporting the platform.

Requirements

  • At least 3 years of experience building and shipping production systems used by real users.
  • Experience designing and debugging production AI/ML systems, including retrieval pipelines, prompt engineering, or model orchestration.
  • Proficiency across multiple stack layers, including backend, frontend, infrastructure, or data pipelines.
  • Experience building and evaluating retrieval systems such as knowledge bases, ranking, context validation, or semantic search.
  • Experience with multi-step workflows, tool orchestration, or function-calling systems.
  • Experience building observability, tracing, or debugging tools for complex pipelines.
  • Proficiency in at least one backend language such as Python, Go, Rust, or Java.
  • Experience integrating third-party APIs and handling production failure modes.
  • Candidates must be authorized to work in the US without visa sponsorship.
  • Experience with real-time or low-latency systems, voice and transcription, model routing, or configuration interfaces for non-technical users is a bonus.

Benefits

  • Comprehensive health insurance.
  • 401(k) match.
  • On-site work in San Francisco, California; not a remote role.

Salary: $130k - $220k/yr

Clera

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