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Software Engineer, Cloud Infrastructure

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Software Engineer, Cloud Infrastructure in USA new

  • San Francisco, CA

Responsibilities

  • Design, build, and operate Sierra’s cloud infrastructure across AWS, GCP, and Azure using Terraform and Kubernetes.
  • Standardize deployments so new regions and environments can be added repeatably and predictably.
  • Deploy and operate multi-tenant regions and isolated single-tenant customer environments.
  • Build and operate compliant environments, including Sierra’s FedRAMP deployment.
  • Improve deployment, release, developer tooling, and developer experience across the infrastructure fleet.
  • Build security guardrails for shared multi-tenant environments.
  • Support deployments into customer-managed cloud environments through the BYOC team.
  • Drive platform reliability through observability, incident response, root cause analysis, and postmortems.
  • Write production code, primarily in Go, to automate infrastructure and replace manual processes.

Requirements

  • 6+ years of hands-on software or infrastructure engineering experience, including building and operating production systems at scale.
  • Broad infrastructure experience with at least one major cloud provider: AWS, GCP, or Azure.
  • Deep expertise in at least one infrastructure layer such as compute, orchestration, networking, or deployments.
  • Hands-on experience with infrastructure as code and container orchestration, with Terraform preferred and Kubernetes experience required.
  • Strong coding skills and an automation- and tooling-oriented approach; Go experience is a plus.
  • A degree in Computer Science or a related field, or equivalent professional experience.
  • Preferred experience includes multi-cloud and multi-region infrastructure, compliance-driven environments such as FedRAMP, SOC 2, HIPAA, or financial services, deploy systems, CI/CD, internal developer platforms, customer-managed cloud deployments, SRE or reliability programs, and distributed databases such as DynamoDB or Spanner.
  • Experience at a fast-paced startup or on a small infrastructure team with broad scope is preferred.

Benefits

  • Flexible unlimited paid time off.
  • Medical, dental, and vision benefits for employees and families.
  • Life insurance and disability benefits.
  • Retirement plan dependent on country of employment.
  • Parental leave.
  • Fertility and family-building benefits through Carrot.
  • Lunch, snacks, and coffee.
  • Discretionary benefit stipend.
  • Free alphorn lessons.
  • Equity plan participation for eligible full-time employees.
  • Full-time employee benefits may vary by region and are subject to change.
  • The company is primarily in-person and based in San Francisco, with offices across North America, Europe, and Asia.

Salary: $230k - $390k/yr

Sierra

Sierra builds a Conversational AI Platform designed to elevate customer experiences for businesses. Our solutions are tailored with a strong emphasis on security and trust, enabling companies to foster more human interactions with their customers.

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