Software Engineer III

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Software Engineer III in Others new

Toshiba Global Commerce Solutions - External
Full time
Email

Others
10/13/2026
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Guadalajara, Mexico

Responsibilities

Manage firmware, application packages, and configuration updates across device fleets.
Maintain version compliance across customer environments.
Ensure secure device-to-cloud connectivity and troubleshoot networking and device connectivity issues.
Execute large-scale configuration changes using automation and orchestration tools.
Provide 24x7 operational support through a rotational support model.
Lead or participate in incident triage, root-cause analysis, and post-incident reviews.
Coordinate with cross-functional teams and customers to restore service quickly.
Develop and maintain automation scripts and operational utilities.
Support AI/ML and computer-vision procedures and troubleshoot AI-driven edge applications.
Partner with teams on store installations and participate in customer and business partner calls.

Requirements

Bachelor’s degree in Computing, Software Engineering, or a related technical field.
More than five years of experience in software engineering, DevOps, SRE, platform operations, or production support.
Experience with Linux-based systems, Python, Bash, or similar scripting, and automation tools.
Hands-on experience with CI/CD pipelines and production systems.
Understanding of SDLC, Git, testing, release management, and change management.
Working knowledge of cloud platforms, networking, and device connectivity troubleshooting.
Advanced English skills, a flexible work schedule, and availability to travel.
Preferred: Azure, Docker, Kubernetes, edge computing, IoT platforms, device fleet management, AI/ML, Datadog, Grafana, Prometheus, and TLS/SSL certificates.

Benefits

Direct Toshiba employment with 100% payroll.
IMSS and INFONAVIT statutory benefits.
Life insurance and major medical insurance with dental and vision coverage for the employee and immediate family.
Minor medical expense insurance.
Employee savings fund subject to the legal limit.
Grocery coupons, pension plan, and a 30-day Christmas bonus.
12 vacation days plus 6 floating days.
Requires a flexible work schedule, rotational 24x7 support coverage, and travel availability.

Toshiba Global Commerce Solutions - External

Toshiba Global Commerce Solutions – External delivers innovative technology and consulting services that help businesses streamline operations and enhance customer experiences. By combining deep industry expertise with cutting‑edge solutions, the team empowers clients to adapt quickly to market c...

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