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Solutions Engineer (Chicago)

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Solutions Engineer (Chicago) in USA

  • LangChain
  • Full time
  • Email
  • Chicago, IL

Responsibilities

  • Partner with account executives to scope evaluations, conduct technical discovery, and design use-case-specific POCs.
  • Serve as the technical authority during architecture reviews, security and infrastructure discussions, and competitive evaluations.
  • Co-architect and co-build production AI agents with customer engineering teams from prototype through rollout.
  • Help customers deploy and operate conversational agents, research agents, and multi-step workflows.
  • Run demos, trainings, and workshops for developer audiences.
  • Advise customers after sale on architecture, best practices, and roadmap decisions.
  • Identify expansion opportunities through customer conversations.
  • Share field feedback with product and create reusable POC assets, cookbooks, and example code.
  • Contribute code upstream when it improves customer outcomes.

Requirements

  • 6+ years of experience in solutions engineering, sales engineering, customer engineering, software engineering, founding, or product engineering.
  • Experience owning the technical thread of sales cycles, including discovery, POCs, architecture reviews, and competitive evaluations.
  • Ability to explain technical tradeoffs clearly, build trust with developer audiences, and support customer decisions.
  • Track record of taking responsibility for outcomes rather than only making recommendations.
  • Genuine interest in operating AI agents in production.
  • Experience deploying AI agents using LangChain, LangGraph, or similar frameworks is preferred.
  • Experience with LLM evaluation, observability, or guardrails is preferred.
  • Experience with AWS, GCP, Azure, containers, and basic Kubernetes concepts is preferred.
  • Experience carrying a technical number or working alongside a sales team on pipeline is preferred.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible vacation.
  • 401(k) plan.
  • Meals on in-office days in the US.

Salary: Competitive

LangChain

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. What began as widely adopted open-source tools has grown into a platfo...

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