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Sr AI Engineer II Global

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Sr AI Engineer II Global in USA

  • American Express
  • Full time
  • Email
  • Phoenix, AZ

Responsibilities

  • Design, build, and ship LLM-powered and agentic product features.
  • Build agentic systems that reason over context, invoke tools, take real actions, and recover from failures.
  • Architect and implement production-grade RAG pipelines over sensitive financial data with correctness, auditability, and safety requirements.
  • Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling.
  • Own delivered production systems, including their reliability, latency, cost, and failure modes.
  • Partner with product and design teams and focus engineering work on customer outcomes.

Requirements

  • Require 5+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems.
  • Require a track record of shipping AI-powered or agentic systems used by real users.
  • Require strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
  • Require hands-on experience with modern LLM tooling and agentic patterns and architectures.
  • Require fluency with AI-assisted and agentic development workflows.
  • Require strong ownership, sound technical judgment, comfort with ambiguity, and the ability to ship reliable products.
  • Require a product mindset and customer orientation.
  • Prefer experience building agentic systems in fintech or other regulated industries.
  • Prefer founding-engineer or early technical-contributor experience in high-growth environments.
  • Prefer demonstrated ability to ship technically complex systems in regulated contexts and meaningful open-source contributions, particularly in AI or developer tooling.

Benefits

  • Competitive base salaries and bonus incentives.
  • Retirement savings plan with company matching.
  • Financial coaching and financial well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • More than 20 weeks of paid parental leave for all parents for pregnancy, adoption, or surrogacy.
  • Access to global onsite wellness centers, depending on location.
  • Free confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

Salary: $123k - $215k/yr

American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are...

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