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Sr. Site Reliability Administrator

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Sr. Site Reliability Administrator in Canada new

  • OpenText
  • Full time
  • Email
  • Mississauga

Responsibilities

  • Operate, maintain, and scale distributed data services including Kafka, Elasticsearch, Cassandra, Solr, Redis, and OpenSearch.
  • Build, enhance, monitor, and support infrastructure across on-premises environments and AWS, Azure, and GCP.
  • Develop and maintain Infrastructure-as-Code using Terraform and Ansible.
  • Apply patches, perform maintenance, and help ensure systems remain secure and compliant with internal standards.
  • Participate in incident response, on-call support, capacity planning, performance tuning, and health assessments.
  • Create operational procedures, change plans, incident reports, and other documentation.
  • Contribute to automation and reliability improvements, support service requests, and help meet SLA/OLA commitments.
  • Participate in knowledge-sharing and training activities.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
  • 4+ years of experience supporting large-scale enterprise systems in Information Technology.
  • 2+ years operating or supporting distributed data platforms such as Kafka, Elasticsearch, Cassandra, Solr, Redis, or OpenSearch.
  • 2+ years working with Terraform, Ansible, or similar automation and configuration tools.
  • Strong knowledge of Linux systems administration and experience with AWS, Azure, or GCP infrastructure.
  • Strong troubleshooting skills and the ability to resolve complex technical problems.
  • Excellent written and verbal communication skills, with the ability to manage multiple tasks in a fast-moving environment.
  • Familiarity with ITIL processes; ITIL certification is a plus.
  • Experience with Prometheus, Zabbix, Grafana, New Relic, or similar observability tools is a plus.

Benefits

  • The role may require shift work and participation in a 24x7 on-call rotation.
  • OpenText indicates that it provides benefits supporting physical, emotional, and financial wellbeing, with additional details about vacation entitlement and paid time off available during the hiring process.

Salary: $93k - $138k/yr

OpenText

OpenText builds enterprise information management software and cloud services spanning content services, customer communications, B2B/EDI integration, eDiscovery, and cybersecurity. It sells licenses, subscriptions, and managed services to large enterprises and governments, with offerings availab...

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