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Staff Backend Engineer, Video Platform

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Staff Backend Engineer, Video Platform in USA

  • Patreon
  • Full time
  • Email
  • San Francisco, CA

Responsibilities

  • Architect and deliver live video systems covering ingest, transcoding, packaging, delivery, and playback.
  • Build scalable backend services and APIs for live video experiences across web and mobile.
  • Improve streaming latency, video quality, reliability, buffering behavior, and adaptive bitrate delivery.
  • Evaluate and integrate video vendors and lead build-versus-buy decisions.
  • Establish observability, video quality metrics, service-level objectives, and load-testing practices.
  • Own production reliability through incident response, debugging, capacity planning, and resilience improvements.
  • Partner with product, infrastructure, web, and mobile teams on a multi-quarter video roadmap.
  • Mentor engineers through hands-on collaboration and design reviews.

Requirements

  • Significant experience building and operating large-scale backend systems with technical leadership across teams.
  • Experience architecting and delivering live video systems for large audiences, ideally 100,000 or more concurrent viewers.
  • Deep knowledge of HLS, low-latency HLS, WebRTC, and streaming trade-offs involving latency, quality, reliability, and cost.
  • Experience diagnosing buffering, adaptive bitrate delivery, stream failures, and packet-loss impacts.
  • Experience delivering broadcast and playback capabilities across web, iOS, and Android with client engineering teams.
  • Strong foundations in distributed systems, APIs, data storage, caching, queues, and event-driven architectures.
  • Experience evaluating and integrating video vendors, including SDK limitations, quotas, scaling constraints, and pricing models.
  • Operational experience defining video quality metrics, running load tests, debugging production issues, and supporting on-call coverage.
  • Experience operating cloud-native systems using AWS and Kubernetes.
  • Proficiency in Python, Go, or a similar backend language and a commitment to hands-on engineering.
  • Ability to communicate technical trade-offs, guide cross-functional decisions, and translate ambiguous needs into a technical roadmap.
  • Experience mentoring engineers and establishing technical standards.

Benefits

  • Competitive benefits package including salary, equity plans, healthcare, flexible time off, company holidays, recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k matching.
  • Role can be based in San Francisco or New York with a hybrid work model; the posting states an expectation of three in-office days per week, while the company policy section states two in-office days per week for office-based employees.

Salary: $257.5 - $386/yr

Patreon

Patreon builds a platform for creators to run paid and free fan communities, offering memberships, community chats, live video, and one-time purchases. The business monetizes via fees on creator earnings and subscription tools; it is privately held, founded in 2013, and headquartered in San Franc...

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