Staff Machine Learning Engineer

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Staff Machine Learning Engineer in USA

Braze
Full time
Email

USA
09/17/2026
Report

New York, NY

Responsibilities

Drive transformative initiatives involving ML infrastructure, queueing, orchestration, deployment, cloud identity, and platform modernization.
Build and operate multi-region model-serving fleets, customer-specific model pipelines, and CI and deployment tooling.
Set the technical vision and production quality bar for ML training, deployment, serving, observability, reliability, and cost efficiency.
Lead incident response for ML systems and coordinate initiatives across teams that own shared infrastructure, deployment tooling, and data systems.
Improve engineering quality through design reviews, code reviews, production readiness practices, and mentoring.
Connect technical decisions to customer and business outcomes and represent the team’s technical perspective to product and engineering leadership.

Requirements

8+ years building and operating distributed systems in production, including deployment, operations, scalability, reliability, CI/CD, and infrastructure as code.
Hands-on experience operating ML workloads in production, such as training pipelines, model serving, feature systems, or ML platform tooling.
Experience owning technical direction, leading multi-quarter cross-team initiatives, mentoring senior engineers, and maintaining high personal output.
Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and operating costs.
Strong verbal and written communication skills with the ability to build consensus and drive decisions.
Preferred experience with Celery, RabbitMQ, Kafka, Ray, MLflow or other model registries, feature stores, ML observability, Python, Ruby on Rails, MongoDB, Redis, SOX or HIPAA compliance, and customer engagement or personalization technology.

Benefits

Base pay for U.S. candidates is listed separately in the salary fields, with additional potential equity and total rewards.
Hybrid ways of working with a curated in-office employee experience.
Retirement and Employee Stock Purchase Plans, flexible paid time off, and medical, dental, vision, life, and disability coverage.
Fertility benefits and equal paid parental leave.
Professional development, formal career pathing, learning platforms, and a yearly learning stipend.
Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative culture.

Salary: $184k - $314k/yr

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-c...

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