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Staff Site Reliability Engineer

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Staff Site Reliability Engineer in USA new

  • Thrive Market
  • Full time
  • Email
  • Remote

Responsibilities

  • Define and own SLOs, SLIs, and error budgets for critical platform services.
  • Build monitoring, alerting, and observability systems using platforms such as Datadog, Prometheus, and Grafana.
  • Lead incident response, blameless postmortems, chaos engineering, and systemic reliability improvements.
  • Architect and optimize Kubernetes infrastructure and support large platform migrations.
  • Design automated deployment pipelines with feature flags and rollback or roll-forward capabilities.
  • Own disaster recovery, capacity planning, infrastructure hardening, and AWS scaling efforts.
  • Establish the SRE practice, including its charter, processes, documentation, runbooks, and engagement model.
  • Participate in weekly on-call rotations and develop sustainable operational practices.

Requirements

  • B.S. in Computer Science or equivalent professional experience.
  • 7+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering.
  • Deep Kubernetes expertise, including cluster management, Helm charts, service meshes, and production container orchestration.
  • Advanced Linux administration and scripting or automation skills in Bash, Python, Golang, Ruby, or similar languages.
  • Extensive experience with AWS services including EC2, ECS/EKS, S3, VPC, IAM, CloudWatch, Route 53, RDS, and Lambda.
  • Strong experience with Infrastructure as Code tools such as Terraform, CloudFormation, or Pulumi.
  • Hands-on experience implementing SLOs, SLIs, and error budgets in production.
  • Expertise in deployment strategies and monitoring or observability platforms.
  • Strong knowledge of web application infrastructure, networking, load balancing, and security best practices.
  • Excellent communication skills and the ability to lead incident response and blameless postmortems.
  • Preferred experience includes e-commerce platforms, ConcourseCI, GitHub Actions, chaos engineering, GitOps, service meshes, cloud cost optimization, establishing SRE practices, and configuration management tools.

Benefits

  • Comprehensive medical, dental, vision, life, and disability benefits.
  • Competitive salary plus equity.
  • 401(k) plan, nine observed holidays, and flexible paid time off.
  • Subsidized ClassPass membership and coverage for life coaching and therapy sessions.
  • Free Thrive Market membership with an exclusive employee discount.
  • Employees must be based in the United States.
  • Travel to the Los Angeles headquarters is required twice yearly for company summits, once in summer and once in winter.

Salary: $180k - $225k/yr

Thrive Market

Thrive Market is a membership-based e-commerce retailer for natural and organic groceries, supplements, beauty, and home goods in the U.S. The privately held company, founded in 2013 and headquartered in Los Angeles, sells directly to consumers at member-only prices and ships to their door. It op...

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