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Staff Software Engineer, Billing

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Staff Software Engineer, Billing in USA new

  • Seattle, WA

Responsibilities

  • Own and evolve infrastructure for Billing Platform services across compute, storage, networking, CI/CD, and observability.
  • Design and maintain Terraform infrastructure on AWS and establish reusable module patterns and engineering standards.
  • Build and own metrics, logging, and alerting systems focused on billing accuracy and payment reliability.
  • Define safe deployment patterns, rollback procedures, promotion gates, runbooks, and automated validation for AI-agent-assisted development.
  • Partner with software engineers on service design and operational requirements before implementation.
  • Identify systemic risks, drive cross-team improvements, mentor engineers, and influence technical direction.
  • Lead incident response for billing system issues and participate in an on-call rotation that may include evenings, weekends, and holidays.

Requirements

  • 8+ years of experience in platform, infrastructure, or SRE roles supporting production SaaS systems at scale.
  • Deep AWS expertise, including ECS or EKS, RDS with Postgres preferred, networking, IAM, and cost management.
  • Expert-level Terraform experience designing reusable modules and setting standards for others.
  • Organizational-level experience building and owning observability stacks such as Datadog or Grafana.
  • Strong familiarity with CI/CD systems such as Jenkins or GitHub Actions, including pipeline design and developer experience ownership.
  • Operational and architectural Kubernetes experience.
  • Track record of identifying systemic risks and driving improvements across teams or organizational boundaries.
  • Experience with threat modeling, blast-radius analysis, least privilege, and audit trails.
  • Strong written English and the ability to scale influence through written communication.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Experience with billing, payments, or financial systems infrastructure is a meaningful plus.

Benefits

  • Remote-first work-from-home arrangement, with offices in Seattle and Paris for connection and collaboration.
  • Flexible scheduling.
  • Generous PTO, quarterly Whaleness Days, and an end-of-year Whaleness break.
  • Home office support.
  • Technology stipend equivalent to US$100 net per month.
  • Annual stipend for conferences, courses, certifications, and continued learning.
  • 16 weeks of paid parental leave after six months of employment.
  • Equity for all full-time employees.
  • Medical, retirement, and paid holidays varying by country.
  • Docker swag.

Salary: $170k - $276k/yr

Docker

At Docker, we simplify the lives of developers who are making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Activel...

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