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Staff Software Engineer (DevOps

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Staff Software Engineer (DevOps in USA

  • Liberate
  • Full time
  • Email
  • Boston, MA

Responsibilities

  • Lead the architecture and operation of AWS infrastructure, including PBX systems, EKS, networking, IAM, VPC design, and secure environment isolation.
  • Own and improve canary routing infrastructure for LRA through Traefik and GitOps patterns.
  • Maintain CI/CD flows, CodeBuild jobs, artifact pipelines, and environment promotion workflows.
  • Manage MTLS proxy infrastructure, HAProxy proxy fleets, certificate lifecycles, root CA management, and IP-restricted ingress.
  • Lead incident response, on-call rotations, postmortems, and reliability improvements for voice, agent runtime, and workflow systems.
  • Modernize developer workflows and build internal tools, abstractions, and safe deployment strategies.
  • Lead infrastructure-related SOC2, penetration-testing, and Vanta-driven controls.
  • Mentor engineers and collaborate with AI Platform, Forward Deployed Engineering, and Product teams on scalable infrastructure decisions.

Requirements

  • 8+ years of experience in DevOps, SRE, or platform engineering operating production systems at scale.
  • Deep hands-on AWS expertise, including EKS, IAM, VPC, ALB/NLB, CloudWatch, and KMS.
  • Strong Kubernetes, container orchestration, and multi-environment management experience.
  • Proficiency with Terraform or other infrastructure-as-code tools and GitOps workflows.
  • High proficiency in Python, Go, or TypeScript for tooling, automation, and internal platform services.
  • Experience with Traefik, HAProxy, or similar load-balancing and routing systems.
  • Familiarity with secure network architectures, MTLS, certificate hierarchies, and service-to-service authentication.
  • Strong experience with CI/CD systems such as GitHub Actions and CodeBuild.
  • Ability to lead incidents, design SLOs, and drive reliability across mission-critical systems.
  • Excellent communication and leadership skills in distributed teams.
  • Preferred experience with PBX or telephony systems, SIP routing, real-time communication pipelines, voice agents, WebRTC, low-latency streaming, regulated or enterprise environments, and fast-growth startups.
  • Open-source contributions, infrastructure design talks, or technical publications are preferred.

Benefits

  • Strong preference for Boston or San Francisco, with remote work available within the U.S.
  • Equity is offered in addition to base salary.

Salary: $180k - $250k/yr

Liberate

Liberate builds insurance‑native AI agents for carriers, agencies, and brokers that handle customer interactions across voice, SMS, email, and web. Delivered as a SaaS platform, its agents resolve requests and complete downstream work inside core systems such as Guidewire, Duck Creek, Applied Epi...

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