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Plume builds a cloud-managed, hardware-agnostic Wi‑Fi and subscriber-experience platform used by communications service providers. Delivered as SaaS, it converts in-home device data into network optimization, security, smart home services, and operational analytics that improve care and reduce churn. Founded in 2015 and headquartered in Palo Alto, it is used by 450+ ISPs, including Charter, Liberty Global, Bell, Jio, and J:COM.