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Software Engineer, Agent Platform

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Software Engineer, Agent Platform in USA

  • New York, NY

Responsibilities

  • Help establish the New York office’s engineering culture and standards.
  • Build the agent harness for live customer conversations and real-world actions under tight latency and reliability constraints.
  • Develop evaluation, observability, and tooling to measure and improve agent behavior in production.
  • Work directly with customers to understand workflows, gather feedback, and turn pain points into product features.
  • Own end-to-end delivery from specification through production for systems that keep agents running continuously.

Requirements

  • At least 4 years of experience delivering user-facing software at scale through multiple release cycles.
  • Strong full-stack fluency with React, TypeScript, and Python, plus experience with databases and cloud infrastructure.
  • Founder-level ownership, autonomy, clean coding, and comfort with ambiguous problems.
  • Ability to translate stakeholder goals into clear technical specifications and customer-focused products.
  • Strong communication skills for explaining architectural trade-offs to engineers and business outcomes to executives.
  • Hands-on experience with LLM APIs, embeddings, or RAG patterns is preferred, or willingness to learn quickly.

Benefits

  • Opportunity to help found and shape Netic’s New York office.
  • Opportunity to build a frontier AI system for the physical economy and work closely with customers.
  • Equal opportunity employer with a stated commitment to nondiscrimination.

Netic

We help essential service industries grow on autopilot. Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives. But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and p...

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