Sr. Production Engineer

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Sr. Production Engineer in USA new

Zscaler
Full time
Email

USA
11/06/2026
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San Jose, CA

Responsibilities

Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments.
Write Python or Go code to eliminate manual toil and build automation-first, self-healing systems.
Implement observability with Prometheus, Grafana, and OpenTelemetry, and define SLIs, SLOs, and error budgets.
Serve as a lead Incident Commander, participate in 24/7 on-call coverage, develop response playbooks, and conduct post-incident analyses.
Partner with engineering teams on operability reviews and improve platform reliability, scalability, and availability.

Requirements

At least four years of experience managing reliability, scalability, and availability for large-scale production services.
Deep programming expertise in Python, Go, or C/C++.
Strong background in networking protocols, Linux or FreeBSD systems, and distributed architecture.
Experience with high-stakes incident management and 24/7 on-call rotations.
Proficiency with ITIL frameworks, incident data, systematic problem management, and technical operability reviews.
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within the functional domain.
Preferred qualifications include public-cloud expertise, Ansible, Terraform, chaos engineering, disaster recovery planning, AI-driven AIOps, anomaly-detection models, predictive capacity planning, BGP, GRE, IPSec, HAProxy, DNS at scale, and OS networking internals.

Benefits

Hybrid work arrangement requiring three days per week in San Jose, California, or Bellevue, Washington.
Various health plans, vacation and sick time-off plans, parental leave, retirement options, education reimbursement, and in-office perks.
Full-time role with comprehensive benefits and inclusive employee support programs.

Salary: $116k - $165k/yr

Zscaler

Zscaler is a leader in zero trust security, providing a cloud-native platform that enables organizations to secure users, applications, and data while driving digital transformation. Our Zero Trust Exchange platform leverages advanced AI and the largest security data lake to combat cyber threats,...

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