Staff DevOps Engineer

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Staff DevOps Engineer in Remote

Nextiva
Full time
Email

Remote
09/17/2026
Report

Mexico

Responsibilities

Own the architecture and roadmap for a multi-cluster Kubernetes platform, including scaling, upgrades, and multi-tenancy.
Establish GitOps deployment workflows and develop an internal developer platform with self-service compute, environments, and observability.
Design service mesh, networking, and ingress strategies for reliable and secure service communication.
Define platform standards for GPU and ML workload scheduling and resource management, and partner with AI/ML teams on training and inference infrastructure.
Drive capacity planning, infrastructure cost optimization, platform reliability, SLOs, incident-response leadership, and postmortems.
Set technical direction, review platform-impacting architecture, mentor experienced engineers, and influence cross-organizational standards without direct authority.

Requirements

Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
8+ years of DevOps, platform, or infrastructure engineering experience.
5+ years of hands-on production Kubernetes experience, including cluster architecture, upgrades, and multi-tenant environments.
Strong experience operating AWS and Google Cloud Platform infrastructure, with GitOps using Argo CD or Flux and Infrastructure-as-Code using Terraform or Pulumi.
Deep understanding of container orchestration, networking, ingress, service mesh, middleware, messaging, observability, Linux, storage, and security fundamentals.
Experience supporting GPU scheduling and ML/AI training or inference workloads in GKE and EKS, and designing internal developer platforms or paved-road tooling.
Experience with capacity planning, resource optimization, and evaluating the cost implications of cloud and Kubernetes architecture decisions.
Strong communication and technical-influence skills; additional helpful qualifications include Kubernetes policy-as-code, security tooling, image scanning, AWS/GCP/Azure experience, and CKA or CKS certifications.

Benefits

Major health, vision, and dental insurance for employees, legal partners, and children under 25, plus life insurance.
New full-time employees receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time.
Benefits include a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers, and a 13% matched savings fund capped at 1.3 times annual UMA.
Employee Assistance Program, wellness initiatives, ongoing learning and development, and career advancement opportunities.
Remote work is available across Mexico; employees within 80 kilometers of the Guadalajara office are expected to work onsite.

Nextiva

Nextiva builds a cloud-based customer experience platform combining VoIP, unified communications, and contact center software for businesses. It sells its products as SaaS, offering an AI-powered conversation hub to manage calls, messaging, and customer interactions. Founded in 2008 and headquart...

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