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Nextiva builds a cloud-based customer experience platform combining VoIP, unified communications, and contact center software for businesses. It sells its products as SaaS, offering an AI-powered conversation hub to manage calls, messaging, and customer interactions. Founded in 2008 and headquartered in Scottsdale, Arizona, the privately held company serves 100,000+ businesses and raised $200M from Goldman Sachs Asset Management in 2021.