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Staff Machine Learning Engineer

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Staff Machine Learning Engineer in Canada new

  • Remote

Responsibilities

  • Research and implement state-of-the-art LLM inference and orchestration systems.
  • Identify opportunities to use fine-tuning and distillation for smaller language models.
  • Build ML systems that operate reliably at Twilio scale.
  • Establish standards and tooling for evaluations across AI/ML capabilities.
  • Design and evolve company-wide ML/AI Ops platform foundations.
  • Improve management of LLM workloads and enable compliant access to data for AI/ML exploration and product development.
  • Integrate current AI development stacks and bridge research, experimentation, and enterprise-quality software.

Requirements

  • 8+ years of applied ML/AI experience with end-to-end ownership of technically ambitious systems.
  • Proficiency in Python.
  • Experience building cloud-based services on AWS, GCP, or Azure with high-volume data, streaming or real-time inference paths, and varied data stores.
  • Strong fundamentals in statistical machine learning algorithms, transformer models, and LLMs.
  • Extensive experience with ML Ops and LLM Ops patterns, including rigorous evaluation metrics for non-deterministic AI features at scale.
  • Ability to operate in ambiguous 0-to-1 environments with a strong bias for action.
  • Strong communication and collaboration skills.
  • Familiarity with AI-assisted development tools such as Claude, Codex, GitHub Copilot, and Cursor.
  • Preferred experience building evaluations for autonomous agents and LLMs.
  • Preferred experience building autonomous agents supporting multi-turn conversations and long-term context and consistency.
  • Preferred experience working in globally distributed teams.
  • Evidence of technical leadership or impact through open-source contributions, technical presentations, blog posts, papers, or research.

Benefits

  • Remote work based in Ontario, British Columbia, or Alberta, Canada, with occasional travel for project or team meetings.
  • Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, and other location-dependent benefits.
  • Potential eligibility for incentive programs, equity grants, health and wellness benefits, retirement contributions, and paid time off.

Salary: $160k - $200k/yr

Twilio

Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, making them smarter with every interaction and enabling them to outmaneuver their competition. Twilio improves customer engagement by combining customer data and communications ...

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