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Staff Product Engineer, Enterprise AI

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Staff Product Engineer, Enterprise AI in USA new

  • Mozilla
  • Full time
  • Email
  • Remote

Responsibilities

  • Build and ship full-stack features, integrations, and customer-specific customizations across frontend UI, APIs, services, and deployment configuration.
  • Work with technical partners and enterprise customers to understand environments and requirements and turn them into technical plans and working software.
  • Support pilots, proofs of concept, and early production deployments in partner-hosted and customer-controlled environments.
  • Diagnose and fix complex issues across application, infrastructure, identity and access, integration, and data-access layers.
  • Maintain customer-specific customizations as the core product evolves.
  • Convert recurring customer requests into general product capabilities and provide deployment documentation, guidance, and runbooks.

Requirements

  • 10+ years of professional software engineering experience, including significant Staff-level production engineering scope and impact.
  • Strong full-stack skills with modern TypeScript or JavaScript, component-based front-end frameworks, back-end services, APIs, and integrations.
  • Technical customer, partner, systems integrator, forward-deployed, embedded, consulting, or implementation engineering experience that included writing code.
  • Experience building or supporting AI-enabled applications such as LLM platforms, RAG systems, agents, enterprise search, or data connectors.
  • Understanding of enterprise deployment concerns including authentication, identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability.
  • Strong judgment, communication, collaboration, and independent execution skills in an early-stage product environment.
  • Preferred experience with private or sovereign cloud, regulated deployments, Docker, Kubernetes, cloud deployment, European enterprise or public-sector customers, data residency, security reviews, privacy assessments, enterprise procurement, or open-source contributions.

Benefits

  • Fully remote work with schedule flexibility and expected overlap with European business hours.
  • Company-provided laptop, monthly remote work stipend, annual professional development stipend, Coursera access, industry conferences, and team gatherings.
  • Annual bonus program.
  • 24 days of prorated PTO, birthday leave, year-end shutdown, nine wellbeing days, public holidays, other paid leave, and a quarterly wellbeing stipend.
  • 401(k) contributions, health, dental, and vision insurance, disability and life insurance, employee assistance program, paid parental leave, and paid sick days.

Salary: $185k - $220k/yr

Mozilla

Mozilla makes browsers, apps, code, and tools. Mozilla shapes the future of the Internet by advocating for user rights, promoting open standards, and developing software products that prioritize privacy, security, and user control. By working on the web as a platform, you can help create more opp...

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