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Staff Software Engineer, Healthcare

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Staff Software Engineer, Healthcare in USA

  • Zipline
  • Full time
  • Email
  • Remote

Responsibilities

  • Lead the design and delivery of customer-facing applications supporting healthcare delivery ordering, tracking, and operations.
  • Own major projects end to end, including user flows, UX decisions, architecture, data models, full-stack implementation, launches, and post-launch measurement.
  • Build customer feedback loops through direct conversations, analytics, support signals, limited releases, and structured experiments.
  • Establish feature flags, beta programs, phased rollouts, and other gradual-release practices.
  • Raise standards for frontend UX, interaction patterns, accessibility, product polish, reliability, testing, observability, and engineering practices.
  • Partner with operations, supply chain, finance, and customer-facing teams to identify and solve high-impact user problems.
  • Mentor engineers and help define product-minded technical standards across the team.

Requirements

  • 10+ years of production software engineering experience, including staff-level technical scope.
  • Deep full-stack experience with modern frontend development using React or a comparable framework and backend development in Go, Python, or a similar language.
  • A strong record of building external customer-facing products where UX affects adoption, trust, and business outcomes.
  • Demonstrated customer obsession, including direct user engagement, feedback-driven improvements, and advocacy for customer needs.
  • Strong independent design and UX judgment without relying on a dedicated designer.
  • Experience with limited releases, feature flags, beta programs, experiments, or phased rollouts.
  • Experience owning architecture across teams, mentoring engineers, and leading delivery in ambiguous, fast-changing environments.
  • Experience in both rigorous high-engineering-bar organizations and startup or scale-up environments.
  • Clear, effective English communication.
  • Ability to work from the US East Coast or London, UK, and travel to Africa approximately three times per year.
  • Experience with e-commerce, marketplaces, healthcare, fulfillment, logistics, warehouse-management, or supply-chain products is preferred.
  • Experience delivering measurable improvements in conversion, activation, retention, customer satisfaction, or usability is preferred.

Benefits

  • US-based candidates may receive medical, dental, and vision insurance, paid time off, equity compensation, overtime pay, and discretionary annual or performance bonuses.
  • The role can be performed from the US East Coast or London, UK, with travel to Africa approximately three times per year.
  • Zipline is an equal opportunity employer that values diversity and welcomes candidates from traditionally underrepresented groups in tech.

Salary: $180k - $220k/yr

Zipline

Zipline is redefining logistics with its instant delivery system that addresses urgent access challenges for a diverse range of customers, including governments and businesses. By leveraging advanced technology like robotics and autonomy, Zipline ensures equitable access to essential goods, wheth...

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