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Custom Software Engineer

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Custom Software Engineer in Others new

  • Accenture
  • Full time
  • Email
  • Hyderābād, India

Responsibilities

  • Own customer environments across application and infrastructure layers, including configurations, deployments, patching, and scaling.
  • Execute and automate runbook-driven tasks such as SQL scripts, queue management, data fixes, backups, restores, and troubleshooting.
  • Build self-service automation with PowerShell, Python, Bash, and GitHub Actions.
  • Use Copilot and Claude AI for code generation, debugging, log analysis, and root cause analysis.
  • Monitor system health with Datadog and respond to alerts through PagerDuty, Opsgenie, and ServiceNow.
  • Troubleshoot and resolve application and infrastructure incidents and participate in a 24x7 on-call rotation.
  • Partner with SRE to support platform reliability, document processes, mentor junior engineers, and eliminate operational toil.

Requirements

  • Minimum five years of experience in systems, operations, or platform engineering roles.
  • Hands-on experience across application and infrastructure domains, including production support, monitoring, and incident management.
  • Strong SQL skills covering SSMS, backups, restores, troubleshooting, and data fixes.
  • Experience administering Windows Server and Linux, including IIS, RDP, SSH, systemctl, bash, and cron.
  • Experience with Datadog, alert triage, incident handling, and on-call or incident-management tools.
  • Ability to automate with PowerShell, Python, or Bash and use Git and GitHub workflows.
  • Knowledge of AWS or Azure fundamentals, server resizing and patching, TLS/certificates, load balancing, IIS, and Apache Tomcat.
  • Experience with XML, JSON, property files, and configuration management.
  • Strong attention to detail, ability to follow and improve runbooks, and ability to troubleshoot under pressure.
  • Preferred experience with Terraform, Ansible, AI/ML-based observability or predictive alerting, and engineering-and-operations teams.

Benefits

  • Participation in a 24x7 on-call rotation.
  • Opportunity to work with an SRE team and use AI-assisted tools to improve operational efficiency.

Accenture

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of...

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